Software and App
We develop value-added, customizable and completely interfaceable systems.
We offer a wide range of software and application modules that can manage all product lifecycle related aspects. We have a deep knowledge of the technical support and customer retention
rationale, and our round-the-clock approach heightens our digital offer with an intrinsic consultancy service. We also have a marked vocation for the most advanced solutions, covering both Industry 4.0 and Digital Transformation topics.
SUPPLIER ORDERS
- Raw/semi-finished material orders
- Purchasing pricelist management
- Delivery documents
WAREHOUSE
- Physical and virtual loading/ unloading
- Positioning
- Minimum threshold alert
- Multi-warehouse management
- Real-time inventory forecasting
PRODUCTION
- Bill of materials
- Assembly steps
- Production management
- End-of-line and QA testing
SALES ORDERS
- Order creation
- Sales pricelist management
- Shipping management with pack-list
PRE-DELIVERY INSPECTIONS
- End-of-line checklist
- Transportation checklist
- Compliance checklist
- Stock checklist
- Pre-delivery checklist
WARRANTY MANAGEMENT
- Standard warranty activation
- Extended warranty package management
SERVICE MANAGEMENT
- Acceptance and quotes
- Resource planning
- Claim management (parts, labour sublet)
- Ticketing with integrated chat
- Expense report and invoicing
- Technical reports
MAINTENANCE PLAN AND CAMPAIGNS
- Routine maintenance and menu pricing
- Campaign management
CATALOGUE
- Product/market management
- Interactive tablets
- Spare parts, operation times and accessories loading management
- E-commerce
FAILED PARTS RETURN
- Parts return identification rules
- Shipping labels printing and tracking
- Return scanning
- Quality control process
INDUSTRY 4.0 AND REPORTING
- Remote monitoring
- Usage tracking
- KPI-PI
- Statistics
CUSTOMER INTERFACE
- On-line booking
- Commercial quotes and offers
- Service status progress notifications
- E-commerce
