Mils Software and App

We develop value-added, customizable and completely interfaceable systems.

We offer a wide range of software and application modules that can manage all product lifecycle related aspects. We have a deep knowledge of the technical support and customer retention rationale, and our round-the-clock approach heightens our digital offer with an intrinsic consultancy service. We also have a marked vocation for the most advanced solutions, covering both Industry 4.0 and Digital Transformation topics.

SUPPLIER ORDERS

  • Raw/semi-finished material orders
  • Purchasing pricelist management
  • Delivery documents

WAREHOUSE

  • Physical and virtual loading/ unloading
  • Positioning
  • Minimum threshold alert
  • Multi-warehouse management
  • Real-time inventory forecasting

PRODUCTION

  • Bill of materials
  • Assembly steps
  • Production management
  • End-of-line and QA testing

SALES ORDERS

  • Order creation
  • Sales pricelist management
  • Shipping management with pack-list

PRE-DELIVERY INSPECTIONS

  • End-of-line checklist
  • Transportation checklist
  • Compliance checklist
  • Stock checklist
  • Pre-delivery checklist

WARRANTY MANAGEMENT

  • Standard warranty activation
  • Extended warranty package management

SERVICE MANAGEMENT

  • Acceptance and quotes
  • Resource planning
  • Claim management (parts, labour sublet)
  • Ticketing with integrated chat
  • Expense report and invoicing
  • Technical reports

MAINTENANCE PLAN AND CAMPAIGNS

  • Routine maintenance and menu pricing
  • Campaign management

CATALOGUE

  • Product/market management
  • Interactive tablets
  • Spare parts, operation times and accessories loading management
  • E-commerce

FAILED PARTS RETURN

  • Parts return identification rules
  • Shipping labels printing and tracking
  • Return scanning
  • Quality control process

INDUSTRY 4.0 AND REPORTING

  • Remote monitoring
  • Usage tracking
  • KPI-PI
  • Statistics

CUSTOMER INTERFACE

  • On-line booking
  • Commercial quotes and offers
  • Service status progress notifications
  • E-commerce
SERVICEFIRST®