Recall Campaigns Management
We take care of everything. From address retrieval and customer mailings to progress monitoring.
In a society that is increasingly focused on safety, consumer and environmental protection, recall campaigns are progressively becoming an obligation in an increasing number of sectors.
In the early days recalling a vehicle was something "shameful" and, possibly, to be hidden, today it has become an element that testifies even more to the seriousness and attention paid to the customer satisfaction (Service Campaigns) and safety (Recall Campaigns). On the other hand, legislation itself is increasingly demanding of producers, who are therefore more exposed to claims from individuals and groups. Outsource your recall campaigns to the experts: we take care of everything.

Informing
the Network
We take care of everything. Starting with the translation of the complete technical bulletin (Service Information) and sharing it with the service network.

Address
retrieval
We retrieve the civic and/or electronic addresses needed to prepare customer communications. This service is combined with the automation of the mail delivery.

Multichanneling and innovation
We have the skills to assist you in the best choice of distribution and contact services. From PEC and traditional registered mail to the innovative and cost-effective “Raccomandata Elettronica Certificata via e-mail” (Italian Market).

Smart
Registration
We offer digitally codified archiving by scanning Read Receipt codes. A solution that excludes typing errors and makes each case/document easily searchable.

Progress
Check
Thanks to a progress control system, we are able to monitor the status of the campaign to determine the level of complition and the possible need for follow-up.

Standardised
archiving
The activity is completed by the archiving service, at least ten years, of the proofs at our premises (Return Receipts, etc.), as required by the regulations.
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We have the same goal: optimize our business.
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Via Reggio Calabria 28, Rottofreno (PC), ITALY 29010
+39 0523 763163 info@mils.it LinkedIn